Shipping policy

Shipping Policy

At Ruffian Books, we want to ensure your orders are processed and delivered promptly. Here's a detailed breakdown of our shipping policy:

Processing Time:

We process all orders within 24-48 hours. During this time, we verify the address and prepare your items for shipment. Please note that this processing time does not include weekends or holidays.

Shipping Speed:

Once your order has been processed and address verification is complete, our shipping speeds generally range from 7-10 business days for delivery within the continental United States. We aim to get your products to you as quickly as possible, and we hope to exceed these estimates whenever possible.

Peak Seasons:

During peak seasons or special promotions, shipping times may be delayed due to increased demand and the courier's load. We work closely with our shipping partners to minimize any potential disruptions and keep you informed about any delays that may arise.

International Shipping:

While our primary production facilities are located in the United States, we work with production partners worldwide to offer you a diverse range of products. Please allow an additional 7-14  business days for international orders for delivery, as customs clearance and shipping processes may vary.

Order Tracking:

We provide tracking numbers once your package is shipped for physical product orders. You can easily track your shipment's progress and estimated delivery date.

Modifications and Address Changes:

If you need to modify your order or update the shipping address after placing it, contact our customer support team as soon as possible. While we will try to accommodate your request, please understand that changes may not be possible once the order is processed or fulfilled.

Contact Information:

If you have any questions or concerns or require further assistance with your order, please don't hesitate to contact our customer support team at shop@ruffianbooks.com

Effective Date: June 6, 2024